Shipping and Delivery

At Calmshops, we aim to dispatch every order in maximum one working day, so your parcels get to you as fast as possible. We are working from Monday to Saturday, checking each order, packing and dispatching your items immediately.

Local Delivery Services

We offer free delivery for all the orders sent to UK, using Royal Mail 48 or Royal Mail 48 Tracked, which has an estimative delivery time of 2-4 working days. Moreover, each order has its own  tracking, which lets you know when the parcel has been delivered.

For UK, we also offer a quicker option via Royal Mail 24 Tracked, for an additional fee of £4.95

 

International Delivery Services

  • For orders shipped to EU, we are using Royal Mail International Tracked, for an additional shipping fee of £17.95.
  • For orders shipped to Australia, we are using Royal Mail International Tracked, for an additional shipping fee of £17.95.
  • For orders shipped to US, we are using Royal Mail International Tracked, for an additional shipping fee of £19.95.

 

Please keep in mind that, in the current situation, the local delivery services are still struggling to deliver your orders on time. If you are facing delays, we apologise in advance and we kindly ask you to contact us, so we can provide you with an alternative. Thank you for understanding and for supporting Calmshops.

Frequently Asked Questions

Here are some common questions customers may have about this topic.

How soon does Calmshops dispatch my order after I place it?

Calmshops dispatches orders within one working day, operating Monday to Saturday. Each order is carefully checked, packed, and sent promptly to ensure you receive your items as quickly as possible.

What delivery options are available for UK customers?

UK customers can choose free delivery via Royal Mail 48 or Royal Mail 48 Tracked, with an estimated arrival of 2-4 working days. There is also a faster service, Royal Mail 24 Tracked, available for an additional £4.95.

Can I track my parcel once the order is dispatched?

Yes, every Calmshops order includes tracking information. This allows you to follow your parcel’s progress and know exactly when it has been delivered to your address.

What are the international shipping fees and options?

International shipments to the EU and Australia use Royal Mail International Tracked with a fee of £17.95. For the US, the same tracked service applies with a shipping fee of £19.95.

What should I do if my delivery is delayed beyond the estimated time?

If your delivery is delayed due to current issues with local services, please contact Calmshops directly. They will help provide an alternative solution and keep you informed about your order status.